Dear Customers,
Please read all of our terms of delivery and payment before placing your order.
Our warehouse is located in the Mainland of China. As a result, customers will be responsible for paying the delivery, customs clearance and import taxes.
For processing and delivery times, they are currently 7 working days after confirmation of payment (This time depends on our workload, those of our logistics subcontractors, your payment method and the country of receipt). Certain countries and regions, notably South Africa, Iran, India, Continental Africa, South America and the United Arab Emirates, have slightly longer delivery times.
Noted that payments made in crypto-currencies are directly exchanged in dollars with us, therefore if a refund must be made it will be made on the amount in dollars and not in crypto-currency
Here are the details of our processes and processing times according to the payment method:
- For payments by cryptocurrency, it usually takes one working day to validate the payment. After that please take into account a processing and delivery time of 3 working days.
- For orders via bank transfer, it generally takes 1-3 working days to validate the transfer. Please take into account a processing and delivery time of 7 days.
Should there be any questions, please feel free to contact us.
HashMax Support Team.