About Cloud Mining
Effective date: The effective date is 48 hours after the order has been fully paid. Customers will be able to check the mining status and receive cloud mining income since then.
Wallet address: Customers need to fill in their personal cryptocurrency wallet address on the product page. A wrong wallet address may lead to permanent loss of the mined cryptocurrency. HashMax shall not be responsible for the loss caused by the failure of providing the correct wallet address. Customers who are not in possession of cryptocurrency wallets, please refer to our guideline on how to create a cryptocurrency wallet.
Change of wallet address: Customers shall request a change of address through “My Settings” on the My Account page. To ensure the security of customers’ mining income. The new address will take effect 48 hours after the change has been made.
Coin payout: Due to the minimum Bitcoin transaction fee which is influenced by objective factors. Customer’s mined income will be paid out to their wallet address automatically when it reaches the minimum transaction amount of 0.01BTC. Customers may check the mining status and daily income through the cloud mining dashboard on My Account page.
Monthly bills: Monthly bills of the maintenance fee and electricity fee will be sent out on the first day of each month. Customers who place orders within the last 6 days of a month will be charged on the last day of the next month.
Payment: Customers shall make the payment for monthly bills within 5 days after the invoice has been issued. Late payments will lead to a pause in receiving cloud mining income. Failure of making the payment will lead to the forfeiture of the cloud mining terms.
Lottery Ticket: Upon completion of payment, customers will receive a coupon to purchase a ticket to win a promotion product ranging from Antminer S17, Antminer S19, Free Maintenance Fee, and more. Please visit www.hashmax.org/lottery to redeem your ticket to win a product!
Free Maintenance: As promotion, HashMax is providing a certain amount of free maintenance time. Customer’s first monthly invoice will have the free maintenance amount deducted.